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Please contact us on the following email id : customercare@tatapower.com

PLEASE CONTACT OUR "CALL CENTRE" for any complaints / queries / non-receipt of bills / supply interruptions on the following telephone numbers:

  1. Call Centre: 1-800-22-7575 (toll free) or 2577 4824 / 2577 4825 / 56050525 (TATA INDICOM)
  2. Regulation Department: Mr V H Waglle, AGM(Regulations), Corporate Centre, Block'B', 2nd floor
  3. Consumer Grievance Redressal forum (Mr. Hegdekar ): Telephone No.67172710; Fax No.67172730
  4. Customer Management Dept: 67172710, Fax: 67172730

For long pending complaints, consumers can get in touch with

INTERNAL GRIEVANCE REDRESSAL UNIT
The Tata Power Company Limited
Customer Management Department
Dharavi Receiving Station
Near Shalimar Industrial Estate
Matunga, Mumbai – 400 019
Telephone No.: 022 6717 2703
Fax No.: 022 6717 2730
Email ID: igr.grievance.cell@tatapower.com

CONSUMER GRIEVANCE REDRESSAL FORUM
Mr. R V Hegdekar
Chariman – CGRF
Dharavi Receiving Station
Matunga, Mumbai – 400 019
email  - grievance.cell@tatapower.com

The Electricity Ombudsman,
Maharashtra Electricity Regulatory Commission,

606 / 6th Floor, Keshva Building, Bandra Kurla Complex,
Bandra (East), Mumbai 400 050
091-22-26592965/26590339, 30680528
Email ID: pa@mercombudsman.org.in

MAHARASHTRA ELECTRICITY REGULATORY COMMISSION
World Trade Centre,
Center No.1, 13th Floor, Cuffe Parade, Colaba, Mumbai-400005
Telephone : 091-22-22163964/65/69
Fax : 091-22-22163976
Website: www.mercindia.org.in
Email ID: mercindia@mercindia.org.in

 
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